User Terms and Conditions

This page sets out the terms and conditions that govern your use of Betwarts. It explains the relationship between our platform and you as a user, including account responsibilities, eligibility, acceptable use, promotion rules, and how deposits and withdrawals are handled. By using our services you agree to these terms, and we recommend reviewing them regularly.

Account responsibilities

When you register an account with us you must provide accurate, up-to-date information that matches any identity documents you later submit. You are responsible for all activity that occurs under your account and for keeping login details secure. Notify us immediately if you suspect unauthorised access or any other security issue.

Verification and identity checks

We may require identity verification (KYC) before allowing withdrawals or at any time to comply with our security and fraud-prevention processes. Verification typically includes government-issued ID, proof of address, and payment method evidence. Until verification is complete, certain account features may be restricted.

Single account rule

Each person may hold only one real-money account. Creating multiple accounts, using another person’s account, or any attempt to manipulate account balances will result in suspension, confiscation of balances, and possible account closure.

Eligibility requirements

To use Betwarts you must meet the legal gambling age in your province or territory and be located in a jurisdiction where online gambling is permitted. We reserve the right to block registrations and access from restricted regions. Minors and persons otherwise prohibited from gambling must not use our services.

Acceptable platform use

Use of the platform for unlawful activities, money laundering, fraudulent transactions, or any form of abuse is strictly prohibited. Automated play, bot use, collusion, and bonus manipulation are not allowed. We may monitor game play and transactional patterns and take action if behaviour suggests abuse or risk.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms that apply in addition to these conditions. Promotional offers may include wagering requirements, game restrictions, maximum bet limits while wagering, expiry periods, and eligibility rules. Any abuse of promotions or attempts to claim bonuses in breach of the rules may lead to withheld funds and account sanctions.

Deposits and withdrawals

Payments must be made using accepted methods and in the currency selected at registration. Deposits are generally available for play immediately, while withdrawals are subject to verification and standard processing checks. We may apply minimum and maximum limits; large withdrawals may be paid in instalments where required by our internal policies. Transaction times and any third-party fees depend on the chosen payment provider.

Dispute resolution

If you have a dispute, contact our support team so we can investigate. We aim to resolve issues quickly and fairly. If a resolution cannot be reached, we will outline available escalation options in our response. For initial contact, use [email protected].

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the platform or by email where appropriate. Continued use of the service after changes are posted constitutes acceptance of the updated terms, so please check this page regularly.